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KeysightCare Support Plans
Uptime, precision, expertise. At your service.
Curated Support Plans to Innovate at Speed
Maximize your uptime, quickly optimize your measurements, and get the answers you need at our fastest available times. KeysightCare curated support plans bundle essential services with prioritized response and turnaround times to get — and keep — your engineering teams innovating at speed.
At Your Service
Maximize uptime and reduce delays with prioritized turn-around times for unlimited repairs.
Increase measurement predictability with Keysight-certified calibration delivered at the best available times.
Solve problems and optimize tests more quickly with the fastest response times from experts around the globe.
Reduce costs and avoid budget overruns with multiyear plans to lock in the lowest prices with no hidden or add-on costs.
What You Need Most, When You Need It Most
KeysightCare’s carefully curated plans offer the highest accuracy repair and calibration, the latest software upgrades, and unlimited access to expertise, providing the responsiveness you need, when you need it.
KeysightCare for Instruments
The costs of project delays, down production lines, and product quality issues such as recalls, returns, and lost yields can be staggering. Protect your innovation investments from repair delays and out-of-calibration equipment with KeysightCare for instruments.
- Choose from prioritized turnaround time options.
- Receive unlimited repair coverage with complimentary calibration and end-to-end service visibility.
- Choose premium plans with the Keysight-certified calibration of your choice.
- Get unlimited prioritized access to domain experts.
- Get updates and notifications of the latest firmware features and access exclusive value-added content in our online knowledge portal.
KeysightCare for Software
Keep pace with fast-moving, leading-edge applications by ensuring state-of-the-art, up-to-date application software and firmware.
- Receive timely updates of the latest software and firmware features and enhancements.
- Get unlimited access to domain experts.
- Access expertise on your schedule with the fastest response time options.
- Access exclusive value-added content in our online knowledge portal.
- Get flexible terms to match Keysight’s flexible licensing options.
KeysightCare for Solutions
KeysightCare for Solutions is as unique as the software, hardware, and configurations that make up your application-focused system or solution. Your solution may call for dedicated online support, on-site repair and calibration, customized training, or specialized diagnostics and verification.
Keysight solution experts will work with you to design specialized and custom plans to address your unique needs. This approach ensures that you receive the prioritized services, expertise, and premium experience KeysightCare is known for.
Discover a Premium Experience
With KeysightCare, our global team of technicians and experts innovates around the clock to provide you with an exceptional support experience:
Predictive and Prioritized
By choosing the plan best suited to your needs, you can rest assured that KeysightCare prioritized callbacks, troubleshooting, repairs, and calibrations to take place at your pace.
Precise
You can trust our exacting measurement standards to ensure that repairs and calibrations return your equipment to like-new tolerances and precision.
Proactive and Personalized
Our experts take the time to suggest solutions and provide resources. Your repair and calibration progress is visible end-to-end through proactive emails and on your portal account 24/7.
Invested in You
We continuously invest in state-of-the-art support tools and processes, like artificial intelligence-powered capabilities, to speed time to resolution and serve up the most relevant information for your needs.
Experience KeysightCare
Test Every Spec, Every Time
Improve Yield and Reduce Risk
Manage Your Calibrations
Take the Next Step
Is KeysightCare available on the tools you are looking for?
Check the KeysightCare availability and level for the model numbers you are interested in.
Interested in adding, upgrading, or extending?
New to KeysightCare? Contact us. Want to add calibration or faster response times? Call us to upgrade or extend.
Want to lock in the best rates on multiyear plans?
Get the deal of the year on KeysightCare with discounted rates for up to five years on select instruments.
Experience Keysight Support
View one-minute videos for key features:
Leverage Programming Examples
Solve Your Toughest Technical Problems
Manage Your Calibration Certificates Online
Manage Your Test and Measurement Assets
Already a Registered KeysightCare Customer?
Start maximizing your benefits by logging in to Keysight Support today. Whether you need to track your equipment configuration, speak to a technical expert, or find answers to technical questions, Keysight Support is your one-stop destination.
Get the Deal of the Year on KeysightCare
Lock in discounted rates for KeysightCare for up to five years on select instruments.
What Our Customers Are Saying
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“By combining the applications of Hillstone Networks Inc.'s high-end firewalls with Keysight's oscilloscopes and KeysightCare, we can fully unleash the performance of our products while ensuring their stability and reliability through rigorous testing and validation. Our goal is to provide exceptional network security solutions to our customers, and Keysight significantly contributes to our success with their leading-edge solutions and services.“
JIA YU, VICE PRESIDENT, EDGE SOLUTIONS AND SERVICES, HILLSTONE NETWORKS INC.
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“We rely on various digital tools, modeling, and simulations, including solutions and services from Keysight Technologies, an innovator in software-centric design, emulation, and test solutions, to develop virtual vehicular antenna design environments in different configurations and conditions — before moving forward with prototypes. The KeysightCare technical support and training was a key reason why we were tying PathWave SystemVue into our simulation project to accelerate our innovation.”
SCOTT WHICKER, SVP AND PRESIDENT, MOLEX TRANSPORTATION INNOVATIVE SOLUTIONS
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“Our customers know that when they buy Keysight, they’re also receiving outstanding support and technical expertise. That’s a significant part of the ongoing value that comes with a Keysight product.”
SCOTT CAVE, VP, TEST AND MEASUREMENT SALES, TESTEQUITY
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"We appreciate accessibility, reaction time, and commitment of the KeysightCare technical support engineer and, of course, the solution to the problem. Everything was perfect!"
PETER GLATZEL, DIPL. -ING., ELMOS SEMICONDUCTOR SE
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“Support provided was wonderful. I feel that Keysight is on a different level.”
ANONYMOUS
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“Great service and quick response times from Keysight staff and fast turnaround time.”
ANONYMOUS
More to Explore
Industry Accolades
Industry Accolades
2024 Globee Awards Silver Winner for Customer Excellence
This recognition underscores the entrant's distinguished performance, creativity, and impact within its sector, highlighting it as a high achiever. The Silver Globee winner distinction acknowledges the success and efforts of the recipient and serves as motivation for the entire industry to pursue and realize elevated standards of excellence. It reflects the recipient's dedication, skills, and significant contributions to its field.
2024 International Business Awards Stevie Bronze Winner for Achievements in Customer Satisfaction
Keysight Global Services was honored as the winner of a Bronze Stevie® Award in the customer satisfaction category, highlighting Keysight’s commitment to transforming the customer experience and achieving excellence in customer satisfaction. According to Stevie Awards president Maggie Miller, “the winners have demonstrated that their organizations have set and achieved lofty goals.” KeysightCare, Keysight’s flagship program, leads the company’s services portfolio in the unique and significant achievements that continue to deliver industry-leading customer support.
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